Rowena was born and raised in Birchip then moved to Bendigo at 18 years old. Rowena has more than a decade's worth of experience in property management with 8 years in the Department of Health and Human Services and 2 years in Haven Home Safe. Now she has decided to work in the private sector and has enjoyed her decision since then.
Her biggest strength is her focus on customer service. Her favourite aspect of the job is helping people get a roof over their heads. And what she loves about her colleagues is that they are a good group of people always open for a laugh. The biggest lesson she has learned in the industry is to never judge a book by its cover because we never really know until we put ourselves in their shoes. Rowena focuses on providing the best service to clients in order to guarantee customer satisfaction. She loves the moment when she hands over the key to a very excited tenant.
Outside of work, Rowena loves dancing. She is part of a group called “Stage Queens” and they have performed on the Ulumbarra Theatre. She goes to a dance studio named Stage 29 every week.